Hardware maintenance is a core competence of Waimak Technology...

So from an individual user to a business we offer Service Level Agreements ranging from a 2 hour to next day fix, fully tailored to meet your changing individual and business requirements.

Our maintenance services encompass a workshop to extend the working life of hardware, a helpdesk to address your immediate issues remotely, and an engineering team qualified to fix your issues on site.

Workshop...

Our workshop services allow our customers to substantially extend the working life of their IT assets beyond the lifetimes supported by their OEMs (Original Equipment Manufacturers). Our workshop is located locally and is undergoing a major refit here in the Waimakariri area

Key features include:

• Covering 08:00 - 18.30 Monday to Friday and Telephone support after hours.
• Support for all major manufacturers ranging including IBM, Toshiba, Cisco, HP, Compaq, Brother, APC, MGE, ASUS and more.
• All equipment is tracked by serial number to ensure rogue units are not introduced at any point during the workshop process.
• Direct access to bespoke rural software packages (http://www.iagri.com/Home.aspx )

Help...

Waimak Technology's helpdesk is located centrally to support you whether you are in the city or rural based.

Calls can be made direct to land line or mobile, alternatively e-mail us at .

We strive to ensure a far greater number of first time fixes, minimizing business impact to you the client.